Privacy Policy

Last Updated : November 2020


Jogser Cruise Gaming Academy, LLP. (“Jogser”) is committed to respecting the privacy of its users. We strive to provide a safe, secure online experience. This Privacy Policy sets forth the online data collection, usage, maintenance, disclosure and protection policies and practices that apply when personal information is disclosed in connection with the website and applications (together: “Site”) and the services provided through it, such as our Jogser Training platform (“Services”). We are not responsible for the privacy policies or practices of other websites to which links are included on this Site.

Consent and Revisions to this Privacy Policy

We may revise this Privacy Policy from time to time as we add new features or as laws change that may affect our Site or Services. If we make material changes to this Privacy Policy, we will let you know in an appropriate manner and we will post a new version number at the beginning of this Privacy Policy, consisting of the date (year and month) the Privacy Policy was last revised, so that you will be able to tell when the Privacy Policy was last changed.

What Information is Collected

We collect and process personal information about you when you interact with us and our Services. Such information may include:

  • Your name, email address, username and password;
  • Your academic history and other information you entered into your User profile (“Jogser Profile”), and how you use our Services;
  • Your marketing preferences, including any consents you have given us; and
  • Information related to the browser or device you use to access our Site, as also further detailed in our Cookie Policy.

Most personal information you provide to us is voluntary, unless indicated otherwise. Examples of areas on the Site where we collect data are pages where you can open a Jogser account and create a Jogser Profile. Only you can modify your own personal Jogser Profile once it has been created. You may remove your Jogser Profile from our database at any time. To the extent you wish to retain an independent record of such your Jogser Profile, you must include a personal email address at the time of creating your Jogser Profile.

We may combine the information we collect with publicly available information and information we receive from our parent, affiliate, or subsidiary companies, business partners, and other third parties. We may use that combined information to enhance and personalize your experience with us, to communicate with you about products, services, and events that may be of interest to you, for promotional purposes, and for other purposes described in this Privacy Policy.

In addition, if you access and use the Site or the Services on a mobile device and your mobile device’s settings allow it, we may collect information about your real-time location. If you access our Services using a mobile device, you may adjust the settings on your mobile device to allow or prevent the sharing of location information. For example, you can disable “Location” (or “Location Services” on iOS-based devices) on your mobile device to prevent sharing your location information with us. Please refer to instructions provided by your mobile service provider or the manufacturer of your mobile device to learn how to adjust your mobile device settings. Please note that if you disable the sharing of location information, you may be unable to access some features of our Services that are designed for mobile devices.

We may enable you to log into the Services using a social media account, and if you do so you may be asked to grant us access to certain information from your social media profile, such as your public profile, birthday, current city, and e-mail address. Social media networks operate independently from Jogser, and we are not responsible for social media networks’ interfaces or privacy or security practices. Please refer to the privacy settings of the applicable social media platform or application to determine how you may manage the interactivity between us and your social media account.

How Information is Used

We process your personal information for the following purposes:

  • As required to provide you with our Services and establish and fulfil our contract with you. This may include verifying your identity, communicating with you and providing customer services.
  • As required by us to enable our business and pursue our legitimate interests, in particular:
    • we monitor the use of our Site and Services, and may use your information to help us monitor, improve and protect our products, content, services and websites, both online and offline;
    • we may use information you provide to personalize our Site and Services for you;
    • we may monitor our Services to prevent, investigate and/or report fraud, misrepresentation, security incidents or crime, in accordance with applicable laws;
    • we may use information you provide to investigate any complaints received from you or from others;
    • we may use your information to invite you to take part in market research; and
  • As required for compliance with applicable laws and protection of Jogser’s legitimate business interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).

In addition, and where needed with your consent, we may send you messages in relation to our products and services, for example to send notifications about new features and training. You can opt-out of such messages by following the instructions in the communication.

Non-Personally Identifiable Anonymous Information

Where possible, the Jogser servers automatically recognize each User’s Internet Protocol address. Also, aggregate information about Jogser Users is routinely gathered for purposes of identifying the use of, including information such as what pages are being visited most, what domains our visitors are coming from (i.e., when our servers are busiest, and what websites are referring Users to us and aggregated data for purposes of analysis, gathering employment statistical information and for learning and training. This information helps us to improve our services and to evaluate our marketing efforts. We only use such data anonymously and aggregately. This information may be shared with third parties, but only in the aggregate. The treatment of non-personally identifiable information is subject to change in accordance with the then applicable law. Jogser owns all rights in and to this anonymous and aggregated data.

Sharing Information with Third Parties and International Transfer

Disclaimer: If you are using a Jogser account as an employee of a Jogser customer, you are considered an enterprise user. As such, provisions in this section related to data sharing and data transfer are superseded by written agreements between Jogser and your employer. Under no circumstances does Jogser use your Personal Data for any purpose other than as necessary to provide the services to you and your employer. Any questions about the provisions contained in the written agreements between Jogser and your employer may be directed to your company administrator. Further, Jogser does not act as the Data Controller for any Personal Data in relation to enterprise users. The terms “Personal Data” and “Data Controller” as used herein have the meanings given in the Regulation (EU) 2016/679 or also known as General Data Protection Regulation.

If necessary for the purposes set out in this Privacy Policy we can share your information with other Jogser entities or third-party service providers, for example email and hosting providers, payment processing providers, customer management providers and marketing providers. Such third-party service providers will process your information on behalf of Jogser and for the purposes listed above. When we share your data with these parties, we make sure that appropriate safeguards are taken to protect your information.

We handle data transfers to and from countries with differing levels of protection requirements for personal information. We have taken various measures to ensure adequate protection of such transfers. These safeguards include:

  • Privacy Shield certifications (read more here and below in this Privacy Policy)
  • GDPR compliance (read more here)
  • Applying the EU Commission approved standard contractual clauses (read more here)
  • Adhering to the Binding Corporate Rules some of our providers have in place (read more here).

If you would like to learn more about these safeguards, our contact details are listed near the end of this document.

We reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.

We may also share your data with other third parties, such as governmental authorities or law enforcement officials, if we are required by law to do so or if this is for the protection of our legitimate interests and/or legal rights.

Rights of Access, Deletion and Other Rights

We provide you with access to your information through your Jogser Profile, where you can access, update, amend or correct inaccuracies on information provided in your Jogser Profile. From each Jogser account, you may also opt out of receiving newsletters and certain other correspondence from Jogser. If you wish to delete your Jogser Profile, you can do so in the Personal section of their Profile Settings. Once you have arrived at the Profile Settings page, you can select “Delete Profile” and select “yes” to confirm that you would like to delete your account. If you are connected to an enterprise account, you cannot delete your individual account.

In addition to the above, you are entitled to reach out to us via the contact details below and ask us for an overview or copy of your personal information, to correct or delete certain data or restrict processing of your data. In some cases, you may object to the processing of your information and where we have asked you for your consent to process personal information, you can withdraw your consent at any time.

Please note that the rights described above are not absolute, and that your request cannot always be met entirely. For example, sometimes we cannot delete or restrict the processing of your information as we may have legal obligations or contractual obligations to keep certain information.

How Long We Retain Your Data

Where you have a Jogser Profile, we will keep your information for the duration of your use of our Services, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this notice. Laws may require us to hold certain information for specific periods. In other cases, we may retain data for an appropriate period after any relationship with you ends to protect ourselves from legal claims, or to administer its business.

Under 18 Years of Age

Jogser does not intend to collect information from under the age of 18 or knowingly allow those individuals to create profiles. All Jogser Profiles stored are for Users ages 18 or older and those seeking higher education who state their age to be 18 years or older. If we learn we have collected or received personal information from a child under the age of 18, we will delete that information. If you believe we might have any information from or about a child under the age of 18, please contact us at

Jogser’s use of Cookies and Similar Technologies

Like most websites, Jogser uses cookies and other similar technologies, such as local storage, to provide a better user experience. These cookies are safe and secure, and do not contain sensitive information. For more information, please see our Cookie Policy.

Information Protection and Security

When you submit information to Jogser, whether it is name or email, we do our utmost to ensure that information is protected against loss, misuse, alteration, destruction or unauthorized access. Jogser uses standard encryption tools such as SSL (Secure Socket Layer) to help protect personal information and to keep information collected secure. The privacy policies of linked sites may differ from those of Jogser. Jogser is not responsible for any loss or misuse of your username and password.

Contact Details

Questions, comments and requests regarding this privacy policy should be addressed to Please also contact us at this address if you would like to update or amend any of your personal information which you have sent us.


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